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How Do I Know When It’s an Emergency? We understand how frightening it can be when your pet isn’t feeling well or something unexpected happens. Our team will do our best to be there for you whenever possible. If you are a current client (a patient we’ve seen within the past year) and you’re unsure whether your pet’s situation is an emergency, please review the information below or call us at 336-423-7534. When you call, please include your name and your pet’s name so we can best assist you. 📞 Please note: We are only able to return calls and offer advice for current clients and patients. Providing medical advice without an active veterinarian-client-patient relationship (VCPR) is illegal and may lead to incorrect guidance that could harm your pet’s health. If your pet’s condition may be urgent, we will help determine whether they should be seen at an emergency clinic or if it is safe to wait until our office reopens. ➡️ See below for emergency clinic contact information. |
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Reasons to be concerned
1) Your pet is lethargic
2) If it is abnormal for your dog to refuse a meal and he/she does so
3) Your pet is staggering or acting drunk
4) Diarrhea accompanied with vomiting or lethargy or refusal to eat or blood
5) Vomiting more than once or vomiting accompanied with lethargy or refusal to eat
6) Seizures lasting longer than 5 minutes, more than 3 seizures in a 24 hour time period, seizures due to known toxin ingestion
7) Toxin Ingestion: We also recommend the Pet Poison Hotline at 1-855-764-7661 They do have a fee, but they will give you the best advice as to whether or not you need to worry about the substance your pet ingested.
8) Hit by Car or Trauma - Often you externally see signs of head trauma, pneumothorax (similar to a leaking lung), or internal bleeding without veterinary help and getting diagnostics performed
9) Heat Stroke - If your pet reaches temperatures above 105-106*F, even if they are cooled down quickly there can be other following side effects such as damage to the kidneys and clotting problems and they should be under veterinary care
10) Not being able to urinate
11) Other reasons that you are just unsure of. Please call!
1) Your pet is lethargic
2) If it is abnormal for your dog to refuse a meal and he/she does so
3) Your pet is staggering or acting drunk
4) Diarrhea accompanied with vomiting or lethargy or refusal to eat or blood
5) Vomiting more than once or vomiting accompanied with lethargy or refusal to eat
6) Seizures lasting longer than 5 minutes, more than 3 seizures in a 24 hour time period, seizures due to known toxin ingestion
7) Toxin Ingestion: We also recommend the Pet Poison Hotline at 1-855-764-7661 They do have a fee, but they will give you the best advice as to whether or not you need to worry about the substance your pet ingested.
8) Hit by Car or Trauma - Often you externally see signs of head trauma, pneumothorax (similar to a leaking lung), or internal bleeding without veterinary help and getting diagnostics performed
9) Heat Stroke - If your pet reaches temperatures above 105-106*F, even if they are cooled down quickly there can be other following side effects such as damage to the kidneys and clotting problems and they should be under veterinary care
10) Not being able to urinate
11) Other reasons that you are just unsure of. Please call!
After-Hours & Emergency CareSince we are not a 24/7 clinic, there are certain emergencies that are best handled by a Emergency care center. We are always happy to advise you when this level of care is needed.
If your emergency occurs outside of our regular business hours:
If your emergency occurs outside of our regular business hours:
- For large animal emergencies, please call our Large animal emergency number at 336-432-7534
- For small animal emergencies, we recommend contacting:
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